Middle Earth HR

Certified Balanced Scorecard Professional

The Certified Balanced Scorecard Professional program, of Carlton Advanced Management Institute, USA, done in India, Indonesia, Dubai, Jordan and Singapore in association with Middle Earth Consultants.

The overall aim of the program is to make the participants understand the various aspects of Balanced Scorecard, and how it can be used as a strategy execution tool for enhancing the overall productivity of the organization. The program contains five modules designed in such a way that the candidate being trained is equipped with all the knowledge and practical competencies required to fully understand the various aspects of balanced scorecard and implement it successfully in their organization.

By attending this workshop you’ll learn:

  • Learn to develop 4 perspectives of a balanced scorecard
  • Learn 5 major aspects of performance measurement
  • Learn Porter’s five forces analysis
  • To understand the benefits of balanced scorecard as an integrated performance management system
  • To understand the key terms used in context of balanced scorecard like leading & lagging indicators, cascading etc
  • To develop key strategic and use strategy maps
  • Learn the 6 success factors for balanced scorecard implementation

Who should attend?
The course is meant for people who are involved at the strategic level of an organization and who are involved in the planning and execution of the various key strategies of an organization. It is designed to cater to those professionals who are/will be involved in the process of organization development, who might not possess a valid certification of their proficiency in organization development.

Unique benefits to the participants:

  • Get a comprehensive, information packed courseware during the program and for back home use
  • Learn from the industry experts who have a specialist experience in the area of developing balanced scorecards
  • Network with other professionals with same background and interest
  • Brand yourself as a certified Balanced scorecard professional
  • Increase your earning potential as a freelance professional supporting organizations to develop balanced scorecards
  • Unique “risk free” money back guarantee

Course Overview:

MODULE 1: Performance Management Basics

  • What is performance
  • Reasons for performance management systems
  • What is performance planning
  • Why the balanced scorecard

MODULE 2: Understanding the Balanced Scorecard

  • What is the balanced scorecard
  • Perspectives of the balanced scorecard
  • Top 10 reasons for implementing a balanced scorecard

MODULE 3: Mission, Values and Vision

  • Mission
  • Values
  • Vision

MODULE 4: Strategic Planning Overview

  • What is strategic planning
  • Strategic management process
  • Strategic analysis
  • Strategic choice

MODULE 5: Strategy Map

  • Strategy map as a step in a continuum
  • Financial perspective: long term vs. short-term
  • Customer perspective: differentiated value proposition
  • Internal perspective: value through internal business processes
  • Learning and growth: alignment of intangibles
  • Bringing it together: the strategy map

MODULE 6: Measures, Targets and Initiatives

  • Performance measures
  • Measure for financial perspective
  • Measures for customer perspective
  • Measures for internal process perspective
  • Measures for employee learning and growth perspective
  • Criteria for selecting performance measures
  • Measure characteristics
  • Using targets in the balanced scorecard
  • Mapping and prioritizing organizational initiatives

MODULE 7: Cascading the Scorecard & Success Factors

  • What is cascading
  • The cascading process
  • Key success factors for the balanced scorecards

MODULE 8: HR Aspects of the Scorecard

  • The HR architecture as a strategic asset
  • Human capital readiness
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