CERTIFIED RETENTION AND ENGAGEMENT PROFESSIONAL

Module

Training objectives

Method

Time

Retention- Financial   Implication

mcrep01

  • Intangible Assets
  • Calculating Intangible Asset Value
  • Project - Attrition Reduction
  • Turnover Costs

Case analysis
exercises

3 hrs

Attrition Analysis & Diagnosis

mcrep02

  • What is Turnover
  • Global Turnover Statistics
  • Turnover Types
  • Reasons for Turnover
  • Surveys to Pinpoint Issues
  • Different Strategies to Reduce Attrition Rate

Case analysis
Simulation exercises

4 hrs

Reducing Attrition Through Hiring

mcrep03

  • Purpose of  Recruitment
  • What is Competency
  • Competency Iceberg Model
  • Retention Based Hiring
  • Retention Based Requirement Analysis
  • Retention Based Resume Search
  • Retention Based Short Listing
  • Retention Based Filtering
  • Retention Based Interviewing

Cases
Analytical Exercises

4 hrs

Reducing Attrition Through Compensation

mcrep04

  • Basics of Compensation
  • Adam's Equity Theory
  • Designing Equitable Compensation and Benefit Systems
  • Establishing Internal Equity
  • Establishing External Equity
  • Establishing Internal Equity

Exercise
Group discussion

2hrs

Reducing Attrition Through
Motivation Management

mcrep05

  • Support of Motivational & Hygiene Needs
  • Applying Motivating Supervisory Interactions
  • The Jobs Motivational Potential

Lecturette

3hrs

 

Reducing Attrition Through Supportive Environment

mcrep06

  • Orientation Programs
  • Aspects of Culture Which Affect Retention
  • Career Plateaus
  • Career Transitions

Simulation
Exercises
Exercise

2 hrs

Emerging Trends in Attrition Management

mcrep07

  • Employment Branding
  • Quality of Work Life
  • Autonomous Work Groups

Review
Exercises

1 hr